Main | Saturday, May 08, 2010

No More White Pages For New York?

Verizon has asked New York state regulators to give them permission to discontinue annual delivery of the residential White Pages.
The company estimates that it would save nearly 5,000 tons of paper by ending the automatic distribution of the books. Only about one of every nine households uses the hard-copy listings anymore, according to Verizon, which cited a 2008 Gallup survey. Most have switched to looking up numbers online or calling directory assistance. The phone book for many people, it seems, has gone from indispensable tool to unavoidable nuisance. “Phone books have been a very visceral issue,” said Scott Cassel, executive director of the Product Stewardship Institute, an environmental group in Boston. “They do tend to pile up, particularly in apartments. More and more, people are finding that they don’t need them, but they can’t find a way to make them stop.”
White Pages directories would still be available by request. The highly profitable Yellow Pages directories will continue to be delivered. And as ignored as the White Pages.

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